1. Enter your password recovery email
1.1 These Terms and Conditions («T&C») apply to the usage of the Games through Htlne.com website through related enabling internet, mobile or other platforms by you («you» or «the Player»).
1.2 These T&C constitute a binding agreement between you and Htlne.com
1.3 These T&C come into force as soon as you register your account on Htlne.com website after clicking «Sign up» button, by doing which you confirm that you have read these T&C and accept them. By using any of the Website you signify that you agree with these T&C.
1.4 The Htlne.com reserves the right to amend, update and modify the Terms and Conditions.
1.5 The United States of America, Curacao, Russian Federation, United Kingdom, Hungary, Netherlands, Slovakia, Lithuania, Sweden, France, Spain, Belgium, Cyprus Island, Iran, Ontario (Canada), and North Korea citizens are not allowed to access the Casino. The Casino cannot guarantee successful processing of withdrawals or refunds in the event that Player violates this restriction policy.
1.6 Certain game providers are unavailable in certain jurisdictions.
1.6.1 Restricted territories for the NetEnt games: Afghanistan, Albania, Algeria, Angola, Australia, Bahamas, Belgium, Botswana, Bulgaria, Cambodia, Canada, Colombia, Croatia, Czech Republic, Denmark, Ecuador, Estonia, Ethiopia, France, Ghana, Guyana, Hong Kong, Indonesia, Iran, Iraq, Israel, Italy, Kuwait, Lao, Latvia, Lithuania, Mexico, Myanmar, Namibia, Nicaragua, North Korea, Pakistan, Panama, Papua New Guinea, Philippines, Portugal, Romania, Singapore, South Korea, Spain, Sudan, Sweden, Switzerland, Syria, Taiwan, Trinidad and Tobago, Tunisia, Uganda, United Kingdom, United States of America, Yemen, Zimbabwe.
1.6.1.1 Blacklisted Branded Games Territories
1.6.1.1.1 In addition to the above, it is not permitted to play Guns & Roses, Jimi Hendrix & Motorhead in the following countries: Azerbaijan, China, India, Malaysia, Qatar, Russia, Thailand, Tunisia, Netherlands & Ukraine.
1.6.1.1.2 In addition to the above, it is not permitted to play Aliens in Japan or Canada.
1.6.1.1.3 Universal Monsters (Frankenstein, the Bride of Frankenstein, Dracula, The Mummy, The Wolf Man, Creature from the Black Lagoon and The Invisible Man), Scarface, and South Park can only be played in the following countries: Andorra, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Brazil, Georgia, Iceland, Liechtenstein, Moldova, Monaco, Montenegro, Norway, Russia, San Marino, Serbia, Switzerland, Ukraine, Croatia, Macedonia, Netherlands, Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Peru, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, and United Kingdom.
1.6.1.1.4 In addition to the jurisdictions Planet of the Apes Video Slot must not be offered in the following territories: Azerbaijan, China, India, Malaysia, Qatar, Russia, Thailand, Turkey, Ukraine.
1.6.1.1.5 In addition to the jurisdictions Vikings Video Slot must not be offered in the following jurisdictions: Azerbaijan, Cambodia, Canada, China, France, India, Indonesia, Laos, Malaysia, Myanmar, Papua New Guinea, Qatar, Russia, South Korea, Thailand, Turkey, Ukraine, United States of America.
1.6.1.1.6 In addition to the jurisdictions Narcos Video Slot must not be offered in the following territories: Indonesia, South Korea.
1.6.1.1.7 In addition to the jurisdictions Street Fighter Video Slot must not be offered in the following territories: Anguilla, Antigua & Barbuda, Argentina, Aruba, Barbados, Bahamas, Belize, Bermuda, Bolivia, Bonaire, Brazil, British Virgin Islands, Canada, Cayman Islands, China, Chile, Clipperton Island, Columbia, Costa Rica, Cuba, Curacao, Dominica, Dominican Republic, El Salvador, Greenland, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Jamaica, Japan, Martinique, Mexico, Montserrat, Navassa Island, Paraguay, Peru, Puerto Rico, Saba, Saint Barthelemy, Saint Eustatius, Saint Kitts and Nevis, Saint Lucia, Saint Maarten, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, South Korea, Suriname, Turks and Caicos Islands, United States of America, Uruguay, US Virgin Islands, Venezuela.
1.6.1.1.8 In addition to the jurisdictions Fashion TV Video Slot must not be offered in the following territories: Cuba, Jordan, Turkey, Saudi Arabia.
1.6.1.1.9 Universal Monsters (Dracula, Creature from the Black Lagoon, Phantoms Curse and The Invisible Man) may only be played in the following territories: Andorra, Austria, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Cyprus, Finland, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Liechtenstein, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Russia, San Marino, Serbia, Slovakia, Slovenia, Turkey and Ukraine.
1.6.2. Restricted territories for Microgaming games: Afghanistan, Burundi, Central African Republic, India, Iraq, Israel, Lebanon, Libya, Macau (China), Mauritius, Myanmar, Nicaragua, North Korea, Somalia, South Sudan, Sudan, Venezuela, Yemen. United States of America and Territories, Australia, France, Italy, Curacao, partially UK, Portugal, The Netherlands, Singapore, Taiwan, Hong Kong, Belarus, Russia, CA-Ontario, China, Cuba, Iran, South Africa, Syria, Turkey, Vatican City, Germany, Switzerland, USA, Philippines, Romania, Ukraine, South Korea.
1.6.3 Restricted territories for Evoplay games: Australia, Iran, Israel, North Korea, USA and United Kingdom.
1.6.4 Restricted territories for Red Tiger games: Afghanistan, Albania, Algeria, Angola, Australia, Bahamas, Botswana, Bulgaria, Curacao, Ecuador, Ethiopia, Ghana, Guyana, Hong Kong, Iran, Iraq, Israel, Kuwait, Namibia, Nicaragua, North Korea, Pakistan, Panama, Philippines, Singapore, Sudan, Syria, Taiwan, Trinidad and Tobago, Tunisia, Uganda, Yemen, Zimbabwe, Belgium, Colombia, Croatia, Czech Republic, Denmark, Estonia, France, Italy, Latvia, Lithuania, Mexico, Portugal, Romania, Serbia, Spain, Sweden, Switzerland, United Kingdom, USA.
1.6.5 Restricted territories for Booming Games games: Australia, Belgium, Cayman Islands, France, Iran, Iraq, Israel, Italy, North Korea, Saudi Arabia, Singapore, Turkey, UK, USA, Vatican, Vietnam.
1.6.6 Restricted territories for Pragmatic Play games: France, Israel, Ukraine, Taiwan, Australia, North Korea, Great Britain, Italy, Denmark, Bahamas, Spain, Romania, Bulgaria, Portugal, Gibraltar, Sweden, USA, Curacao, Philippines, Singapore, Lithuania, Serbia, South Africa, Greece.
1.6.7 Restricted territories for PG Soft games: Malaysia, Singapore, Taiwan, South Korea, United States of America, Latvia.
1.6.8 Restricted territories for Play’n GO games: Afghanistan, Alderney, America Samoa, Angola, Australia, Belgium, Bosnia And Herzegovina, Cambodia, Croatia, Czech Republic, Democratic People’s Republic Of Korea (DPRK), Denmark, Georgia, Dutch Carribean including Curacao and Aruba, Germany, Georgia, Ethiopia, Hungary, Iraq, Islamic Republic Of Iran, Italy, Lao’s People’s Democratic Republic, Latvia, Lithuania, Netherlands, Portugal, Romania, Serbia, Singapore, Spain, Sweden, Syrian Arab Republic, Switzerland, Uganda, United Kingdom, USA, Vanatu, Yemen. Game Hugo is prohibited in Denmark.
1.6.9 Restricted territories for Vivo Gaming games: Israel, Iran, USA, Syria, Costa Rica, Uruguay, Iraq.
1.6.10 Restricted territories for Thunderkick games: The United States and its dependencies and overseas territories, France and its dependencies and overseas, Australia, Iraq, Iran, Libya, Myanmar, People’s Republic of Korea, Sudan, Zimbabwe, Netherlands, Denmark, Spain, Portugal, Greece, Germany, (according to toleration regime and/or license conditions), Italy, Belgium, Romania, Czech Republic, Sweden, United Kingdom, Romania, Nigeria, Canada.
1.6.11 Restricted territories for PushGaming games: Australia, France, Curacao, Singapore, Italy, UK, USA, Israel.
1.6.12 Restricted territories for Playtech games: Australia, Belarus, Cyprus, Hong Kong, Israel, Latvia, Lithuania, Macau, Poland, the Philippines, Singapore, Ukraine, the USA and its territories, Tunisia, Turkey, Belgium, Bulgaria, Colombia, the Czech Republic, Denmark, Estonia, France, Italy, Portugal, Romania, Spain, Sweden, Switzerland, South Africa and the United Kingdom, Greece, Germany, Netherlands.
1.6.13 Restricted territories for Green Jade games: Australia, Afghanistan, Antigua, Barbuda, Belgium, Bulgaria, Cuba, Cyprus, France, Hong Kong, Iran, Iraq, Israel, Kahnawake, Libya, Macau, Malaysia, Netherlands Antilles, Singapore, Sudan, Syria, the Philippines, USA and its territories, Tunisia.
1.6.14 Restricted territories for 1x2 Network games: Afghanistan, Australia, USA, France, Curacao, UK, Algeria, Cuba, Egypt, Haiti, Iran, Iraq, Laos, Libya, North Korea, Pakistan, Palestinian territory occupied, Philippines, Somalia, Syria.
1.6.15 Restricted territories for Ainsworth games: USA, Curacao.
1.6.16 Restricted territories for BigTimeGaming games: Australia, Cuba, Curacao, Iran, Iraq, Libya, Myanmar, North Korea, Sudan, Zimbabwe, Denmark, France and its Territories, USA.
1.6.17 Restricted territories for Fugaso games: USA, UK, Curacao.
1.6.18 Restricted territories for Lucky Streak games: USA, Curacao.
1.6.19 Restricted territories for mr.Slotty games: USA, Curacao.
1.6.20 Restricted territories for Yggdrasil games: USA, Curacao, Lithuania.
1.6.21 Restricted territories for Amatic games: Afghanistan, Albania, Algeria, Angola, Antigua and Barbuda, Armenia, Australia, Austria, Cambodia, China, Cuba, Cyprus, Ecuador, Estonia, French Polynesia, France and Territories, Georgia, Guyana, Hong Kong, Indonesia, Iran, Iraq, Israel, Kuwait, Lao, Libya, Liechtenstein, Macao, Myanmar, Namibia, Netherlands Antilles, Nicaragua, North Korea, Pakistan, Panama, Papua New Guinea, Philippines, Singapore, Slovakia, South Africa, South Korea, Sudan, Switzerland, Syria, Taiwan, Tunisia, Uganda, United States of America and Territories, Vietnam, Yemen, Zimbabwe, UK.
1.6.22 Restricted territories for Betsoft games: USA, Israel, Syria, Iran, Argentina, Columbia and Costa Rica.
1.6.23 Restricted territories for Blueprint games: Canada, Afghanistan, Alderney, America Samoa, Angola, Australia, Belgium, Bosnia and Herzegovina, Cambodia, Croatia, Czech Republic, Democratic People´s Republic of Korea (dprk), Denmark, Dutch Carribean including Curacao and Aruba, Ethiopia, Hungary, Iraq, Islamic Republic of Iran, Italy, Lao´s People's Democratic Republic, Latvia, Lithuania, Romania, Singapore, Syrian Arab Republic, Uganda, UK, USA, Vanuatu, Yemen, Cayman Islands, France, Hong Kong, SAR, Israel, Japan, Myanmar, Poland, Saudi Arabia, The Netherlands, Vatican City, + regulated markets.
1.6.24 Restricted territories for Booongo games: USA, Israel, Netherlands, France, Syngapore or any associated territories with these 5 jurisdictions. Ukraine is restricted.
1.6.25 Restricted territories for Caleta games: Australia, Cayman Islands, France, Hong Kong, Hungary, Iran, Iraq, Israel, Myanmar, North Korea, Poland, Saudi Arabia, Singapore, Switzerland, Syria, Turkey, United Kingdom, USA, all US territories, Vatican City and all and any such other territories which are excluded from offering games to End-Users located there by their Applicable Legislation on or after the Commencement Date.
1.6.26 Restricted territories for CT Interactive games: USA, Canada.
1.6.27 Restricted territories for ELK games: Australia, China, France, USA, UK (unless the Operator(s) has a UK Gambling License).
1.6.28 Restricted territories for Endorphina games: USA, France, Australia.
1.6.29 Restricted territories for Evolution games: Burma (Myanmar), China, Cuba, Cyprus, Iran, Israel, Latvia, Turkey, Sudan, Syria, USA, UK (unless the operator has UK license). IP Block: USA, Australia, British Columbia, Manitoba, Iran, North Korea, Taiwan, Syria, Albania, Australia, Barbados, Botswana, Burkina Faso, Cambodia, CAN- Atlantic Provinces (Nova Scotia), CAN- Ontario, CAN-British Colombia, CAN-Lotto Quebec, Cayman Islands, Crimea, Ghana, Haiti, Iran, Jamaica, Mauritius, Morocco, Myanmar, Nicaragua, North Korea, Pakistan, Panama, Philippines, Senegal, South Sudan, Syria, Taiwan, Uganda, Yemen, Zimbabwe.
1.6.30 Restricted territories for Game Art games: France, Belgium, Sweden, Denmark, Bulgaria, Switzerland, Estonia, Cyprus, Israel, UK, Hong Kong, Australia, New Zealand, USA, Netherlands.
1.6.31 Restricted territories for Gamshy games: USA, China, Macau, HK, Italy (unless operator has a license), UK.
1.6.32 Restricted territories for Habanero games: Bulgaria, USA, UK, Singapore, Cyprus, Philippines, France, South Africa, Taiwan, Italy (unless operator has a license), Netherlands (unless operator has a license) Italy, United Kingdom, Bulgaria, Colombia, Croatia, Denmark, Estonia, Latvia, Lithuania, Portugal, Romania, Spain, Sweden.
1.6.33 Restricted territories for iSoftBet games: Afghanistan, Antigua and Barbuda, Belgium, Cuba, Denmark, France, French Polynesia, Iran, Iraq, Italy, Israel, Libya, Liechtenstein, Lithuania, Luxembourg, Macao, Netherlands Antilles, Portugal, Romania, Spain, Sudan, Syrian Arab Republic, United Kingdom, USA, Great Britain, Hong Kong, China, Cyprus, Serbia (unless the operator has a license).
1.6.34 Restricted territories for KA Gaming games: Taiwan.
1.6.35 Restricted territories for NetGame games: France, USA, Netherlands, Curacao, Dutch West Indies, UK, Aruba, Bonaire, Saba, St Eustatius, St Martin, Ukraine.
1.6.36 Restricted territories for OneTouch games: Australia, Cayman Islands, France, Hong Kong, Hungary, Iran, Iraq, Israel, Myanmar, North Korea, Poland, Saudi Arabia, Singapore, Switzerland, Syria, Turkey, UK, USA, all US territories, Vatican City.
1.6.37 Restricted territories for Platipus games: Israel, Iran, USA, and each Territory where it is required to operate based on a local Gambling License and where such license is not (yet) obtained by Distributor or its Sub-Licensee(s).
1.6.38 Restricted territories for Playson games: Australia, Israel and USA, UK (unless the operator has UK license).
1.6.39 Restricted territories for Quickspin games: Afghanistan, Alderney, America Samoa, Angola, Australia, Belgium, Bosnia and Herzegovina, Cambodia, Croatia, Czech Republic, Democratic People´s Republic of Korea (dprk), Denmark, Dutch Carribean including Curacao and Aruba, Ethiopia, Hungary, Iraq, Islamic Republic of Iran, Italy, Lao´s People's Democratic Republic, Latvia, Lithuania, Romania, Singapore, Syrian Arab Republic, Uganda, UK, USA, Vanuatu, Yemen, Cuba, France, France Metropolitan, French Guiana, Hong Kong, India, South Korea, Libyan Arab Jamahiriya, Myanmar, Macau, Northern Mariana Islands, Nigeria, French Polynesia, Sudan, French Southern Territories, Virgin Islands, Zimbabwe, + regulated markets.
1.6.40 Restricted territories for Redrake Gaming games: USA and its territories, France, Croatia, Denmark, Lithuania, Latvia, Estonia, Israel, Australia, UK , Portugal, Spain, Italy, Romania, Belgium.
1.6.41 Restricted territories for ReelNRG games: France, Curacao, USA and Netherlands, UK (unless the operator has UK license).
1.6.42 Restricted territories for RTG Slots games: Afghanistan, Alderney, America Samoa, Angola, Australia, Belgium, Bosnia and Herzegovina, Cambodia, Croatia, Czech Republic, Democratic People´s Republic of Korea (dprk), Denmark, Dutch Carribean including Curacao and Aruba, Ethiopia, Hungary, Iraq, Italy, Lao´s People's Democratic Republic, Latvia, Lithuania, Romania, Singapore, Syrian Arab Republic, Uganda, UK, USA, Vanuatu, Yemen , + regulated markets.
1.6.43 Restricted territories for Spadegaming games: Taiwan and the Philippines.
1.6.44 Restricted territories for Spinomenal games: UK, US, Israel, Australia, Armenia and Ecuador.
1.6.45 Restricted territories for TomHorn games: Israel, Italy, Switzerland, USA , UK (unless the operator has UK license).
1.6.46 Restricted territories for True Lab games: the USA and its dependencies and territories including North Mariana Islands, Puerto Rico, and the US Virgin Islands, Guam, American Samoa, as well as Curacao, France, French Guiana, French Polynesia, French Southern Territories, Gibraltar, Malta, Netherlands, Russia, Reunion, Saba, St Eustatius, St Martin, Saint Pierre and Miquelon, Saint-Barthelemy and Wallis and Ukraine, Australia.
2.1. In order for you to be able to play on real money at Htlne.com, you must first register your Player account.
2.2. You are allowed to have only one Account. Only one Account for each household, IP, PC is allowed. If you attempt to open more than one Account, all accounts you try to open may be blocked or closed and any bets may be voided. Also, any returns, deposits, winnings or bonuses which you have gained or accrued during such time as the Duplicate Account was active will be forfeited by you and may be reclaimed by us, and you will return to us on demand any such funds which have been withdrawn from the Duplicate Account. If you wish to open another account, you may do so by contacting the Manager at support@htlne.com. If a new account is opened, the old account will be closed. If you notice that you have more than one registered Player Account you must notify us immediately. Failure to do so may lead to your Player account being blocked for access.If the discrepancies between the name of the account holder in the Htlne.com and the name of the credit card holder through which the deposit was made are detected, this will also result in the blocking of all Accounts and termination of all payments.
2.3. A Player should not share (his/her) account with the third parties, or allow anyone to play the game using (his/her) account. Any physical person has the right to own solely one playing account. In the event Player is found out to use other people’s accounts (including accounts of relatives and friends) without permission of the Htlne.com, the Administration reserves the right to cancel his/her account and/or revoke his/her winnings.
2.4. You must enter all mandatory information requested into your registration form, including a valid e-mail address; if you do not enter a valid email address, we will be unable to help you recover any «forgotten passwords». It is your sole responsibility to ensure that the information you provide is true, complete and correct.
2.5. Registering at the Htlne.com, a Player acknowledges that he is an adult, because the Casino games are permitted only to users over 18 or Players of legal age under current legislation of their country.
2.6. A Player is the only party which is responsible for the legality of consumer gaming service under the laws of his/her jurisdiction.
2.7. A Player agrees with the fact that there is a presence of money risk as well as he/she confirms he/she agrees that the Htlne.com declines all responsibilities for any financial losses.
2.8. Each Player has the opportunity to set a deposit limit on his account. Limits can be set on daily, weekly, monthly periods. For setting limits, Player should contact support@htlne.com or finance@htlne.com.
2.9. In the event a Player is found to be involved in illegal, fraudulent or improper activity as well as in case he/she does not follow the requirements of the Htlne.com, the Administration has the right to revoke or to block a Players account. However, we have no obligation to redeem or compensate Players funds on his/her account.
2.10. If a huge sum is won at Htlne.com, considered by the Administration of the casino as worthy of publicity, the Player must give consent to Htlne.com for the disclosure of the amount won in all media.
2.11. If you get a big win, the casino has the right to request additional payment details in order not to interrupt your withdrawals.
3.1. Casino Administration reserves the right to conduct KYC (Know Your Client) at any time. This could include providing (but not limited to) a passport/ID, selfie with a document.If a Player makes a deposit using a credit card, the Administration may request a copy of the front side of this card (scan or photo).
3.2. If the amount requested for withdrawal exceeds $1000, the identification procedure can be made from our side. For its implementation the player is required to send us a copy or a digital photo of his identity document. It is allowed to paint over the number and series of passport at the image of the document. When making a deposit with a credit card you must send a copy of both sides of the card. The first six and the last four digits of the card should be visible, CVV2 code can be painted over.
3.3. It is the responsibility of the Player to ensure that all documents as a part of the KYC process are genuine. Faked or fraudulent documents provided may result in a confiscation of deposits and potential winnings of the Player.
3.4. Htlne.com is not a financial institution and thus should not be treated as such. No interest will be granted on Players account.
3.5. We reserve the right make a phone call to the number provided in your Player account, which at our own discretion can be a necessary part of the KYC procedure. In case the provided phone number is incorrect, missing or false or the Player will not answer the phone call, we reserve the right to confiscate your winnings and/or disable your Player account.
3.6. When making a deposit on an account or withdrawing money a Player must use only his /her personal financial accounts (including credit / debit cards). The name appearing on the credit cards, or registered on the payment accounts used for deposits or payouts must correspond to the name registered on your Account.
3.7. Htlne.com has a right to deduct 20% of the withdrawing amount if X3 wagering requirement to deposit amount was not met (except all table games and slots from section 6.4).
3.8. Withdrawal of funds received in the «NO WAGER» promotion the term stated in section 6.4 is not applied. To fulfill the wagering condition, you need to make an X3 wager turnover from the deposit. Please note! Bets made in table games are not counted.
3.9. Until the account is fully verified, no withdrawals will be processed.
3.10. Withdrawal timeframes are set individually for Accounts from the High risk category.
3.11. There sometimes might be some difficulties with withdrawals on VISA and MasterCard cards. We kindly ask you to have alternative withdrawal requisites.
3.12. Funds and winnings are not transferable and cannot be assigned to 3rd parties unless the operator agrees.
3.13. The order of Jackpot payouts, drawn in Divine Fortuna slot (you can read terms and conditions of Jackpot in the dialog box, when you open a slot):
3.13.1 The payout of winnings (Jackpot) depends on the amount:
a) If the winnings amount is less than 50 000 EUR, the payout can be started in five working days from the moment of winning, in accordance with the stated deadlines - link.
b) If the winnings amount is over 50 000 EUR, the payout can be started in 7 working days from the moment of winning.
Individual conditions are applied to payouts of winnings over 50,000 EUR, and the cash out period is calculated based on the selected payment method, the jurisdiction where the payee is located, and other factors affecting the transfer of funds. The winnings are paid out as soon as possible in the absence of restrictions.
4.1 You may close your account by contacting customer support. We will return to you all funds from your Player Account subject to the deduction of relevant withdrawal charges. The method of repayment will be at our discretion.
5.1. Every new player can receive a certain number of Free Spins for sign up for our casino. Free Spins are Spins in slots with no funds used from the player’s balance. The number of Free Spins in fixed by the casino management team. This bonus is granted only once to new players who do not have other accounts at Hotline Casino. Free Spins are granted with a minimal bet per spin regardless of the chosen currency. To receive Free Spins you do not have to make a deposit.
5.2. The winnings received after using the Free Spins are granted to the bonus account. To use this balance you need to activate it in ‘Bonus’ section. You need to wager your winnings from the Free Spins. Wager is x20. You need to use real cash to wager the bonus. The process of wagering is available at any slot, except for table games, Live Casino and slots, listed in paragraph 6.4. After you complete the wagering requirements you can withdraw the funds received from Free Spins. If the rules were violated of the sum was not wagered completely, the bonuses will be annulled with withdrawal.
5.3. Maximum winning from a Birthday bonus must not exceed x5.
5.4 When processing withdrawal requests from a no deposit bonus we reserve the right to check the player’s identity. We can request the following documents: passport, ID-card; a document verifying your address, selfie with a passport and an extra document (driving license, etc.).
5.5 Maximal bet to wager a no deposit bonus must not exceed 3 USD/EUR, 200 RUB, 12 PLN, 25 NOK. The violation of this rule will lead to annulling a no deposit bonus and winnings. Buying a bonus and free spins in the slot is also a bet.
5.6 To withdraw the winnings from a no deposit bonus you need to make at least a minimum deposit with one of the methods available on the website. The withdrawals are made the same way you made a deposit.
5.7 No deposit Free Spins are unavailable for players from Finland, USA, Russian Federation.
5.8 It is forbidden to create more than one account at Hotline Casino to receive a no deposit bonus.
5.9 You can have only one active bonus at a time. Making a deposit with a promo code will annul a no deposit bonus and the winnings from it.
5.10 Any no deposit bonus is limited to a withdrawal amount of 30 USD/EUR, 120 PLN, unless otherwise specified in the conditions.
5.11. Players may use a maximum of 5 no-deposit bonuses between real-money deposits. Only 2 no-deposit bonuses are allowed before the first successful deposit. In cases of bonus abuse, all winnings will be voided and bonuses revoked.
6.1 Bonuses including promotional offers are not available for players from USA, Russian Federation.
6.2 All Player bonus offers are limited to one per person, family, household address, email address, telephone number, same payment account number (e.g. debit or credit card, Neteller etc.), IP, and shared computer, e.g. public library or workplace.
6.3 Wagering requirement for bonuses is 40 (forty) times if otherwise stated in bonus description.
6.4 You cannot wager the bonus in table games, live casino games, and some of the slots. If you open a slot with restrictions for wagering bonuses, you will see a notification.
6.5 Free spins wagering begins only after they are used. If you received a double bonus (cash bonus + free spins), the wagering of this bonus starts only after all received free spins are used.
6.6 Free Spins is a special kind of bonus that gives a Player an opportunity to make several spins in a certain slot for free now using the funds of the main account. Free Spins have three parameters – a game with Free Spins, a number of Free Spins and a bet per Spin.
6.7 If Free Spins are given for a deposit the winnings are calculated to your main account at once. And to withdraw it you need to make a 35 turnover of your winnings from the Free Spins, if other requirements are not mentioned in the bonus description. All winnings sum can be used to complete this requirement.
6.8 If you claimed deposit or no deposit Free Spins in the slot restricted in your country or it does not work for any other reasons, the Free Spins will be replaced by the same bet amount ration in one of the Mascot slots.
6.9 Maximum withdrawal amount with NO WAGER free spins: 300 USD / 300 EUR / 1200 PLN / 20000 RUB.
6.10 The maximum withdrawal amount from a NO WAGER Cash Bonus is 20x the deposit amount, unless otherwise specified in the promotion terms.
6.11 Bonus should be wagered in specified period of time (set individually for each promotion).
6.12 The maximum bet available with an active bonus is 3 USD/EUR, 200 RUB, 12 PLN, 25 NOK, in case of violation of this rule, the active bonus and all winnings will be canceled. Buying a bonus and free spins in the slot is also a bet.
6.13 The Player can have only one active bonus, bonuses that require deposit are not summarized.
6.14 All bonuses and winnings received as a result of fraudulent activity will be waived off by Htlne.com
6.15 The deposit with promocode or withdrawal made will cancel an all bonus and winnings.
6.16 First the funds of the main account (not bonus) are used to play when the bonus is active.
6.17 Maximum Withdrawal for Double Bonus: The maximum withdrawal amount when using the double bonus (cash bonus + free spins) is x20 of the deposit amount, unless otherwise specified in the promotion terms.
6.18 If the maximal winnings sum is mentioned in the promotion terms, you can make a withdrawal within this sum. The rest of the winnings will be annulled.
6.19 If you decline an active bonus, the winnings and bonus would be canceled.
6.20 If you are making deposits with bonuses 4 times in a row and more, you are risking to lose your winnings and keep only the deposit sum, you made to receive the bonus. To benefit from the bonuses and enjoy the winnings, make a deposit (over the average sum of the previous deposits) without bonuses at least once after using 3 bonuses in a row.
6.21 Every exact bonus might have its own terms and conditions, that will be provided with information about the bonus. If you violate the bonus terms and conditions, Hotline Casino team reserves the right to cancel the bonus and to confiscate the winnings from your account.
6.22 If the Administration suspects the Player of fraud, unfair using of the Bonus Policy or using (development) of a winning strategy, we reserve the right to refuse such Player a bonus, to cancel the bonus or winning funds from his or her Account. In this case, we may restrict a Player to enter the Casino or block his Account in its discretion. Htlne.com is not obligated to refund you any funds that may be on your accounts in addition to the initial deposit amount minus the commission costs ranging from 20% to 50%.
6.23 All withdrawals will be subject to internal checks before being processed. We reserve all rights to vid bonuses or any winnings for failed check. Player hereby consents in advance to it.
6.24 Based on the decision of Htlne.com, any Player can be refused to receive the bonus without explaining the reasons.
6.25 If it has discovered that a group players are using the same betting scheme/style and are connected via (but not limited to) location, payment system, device or IP, Htlne.com management will at its own discretion have the right to confiscate bonus winnings and/or deposit.
6.26 Should the Htlne.com become aware of any user who has received the bonus with sole purpose of creating a positive expected value on bonus return by using known practices aimed at securing a cash out of said bonus or at any way try to take advantage of bonuses, then we take action of immediate confiscation of winnings and closure of the account with the right to withhold any further withdrawals. An example of such play would be delaying any game round in any game, including free spins features and bonus features, to a later time when you have no more wagering requirement and/or performing new deposit(s) while having free spins features or bonus features still available in a game.
7.1 You may use support@htlne.com email to send complaints if any arise.
7.2 In the event of any dispute, you agree that the records of the server shall act as the final authority in determining the outcome of any claim.
7.3 You agree that in the unlikely event of a disagreement between the result that appears on your screen and the game server, the result that appears on the game server will prevail. You acknowledge and agree that our records will be the final authority in determining the terms and circumstances of your participation in the relevant online gaming activity and the results of this participation.
7.4 Hotline does not bear responsibility for any technical errors or malfunctions, related to the operation of internet providers, game providers, or players’ hardware, occurred during a game.
7.5 If you notice an error or malfunction of the software, you agree to inform casino administration. If you try to use the error in your own interests for any venal purpose, the casino administration reserves the right for full compensation of the costs caused by the error. This includes costs incurred by the casino due to the lack of notice from you.
7.6 In case of manipulation suspicion, the casino team may refuse to make payments to the user or any other person caught in attempts of such manipulation.
7.7 If a player violates one of the conditions or the casino administration has reasonable suspicions of violation, we reserve the right to temporarily close player's account or block it forever without winnings withdrawal. The funds on user's account will be used to compensate for losses caused to the project.
8.1 No refund can be completed once the alleged deposit (including the bonus) has been played using the Services.
8.2 A refund request will only be considered if it is requested within the first twenty-four (24) hours of the alleged transaction, or within thirty (30) days if a Player alleges that another individual (or a minor) has accessed his/her Player Account.
8.3 We reserve the right to withhold any refund or reverse transaction until the identity of the Player Account User is adequately established to our satisfaction, in order to ensure that any payment made to Us will be honored after a refund has been made. You agree to provide, in case We demand, a notarized identification, or any other certified identification in accordance with the applicable laws of Your jurisdiction. If such notarized or certified identification is not provided within five (5) days of our request, then such refund or reverse transaction shall not be effected, Your Player Account shall be closed and You shall forfeit all funds in Your Player Account, such decision shall be final, binding and not subject to appeal.
8.4 Player should play using a fair method on all games and should not in any way affect outcome of that game. This includes using computer aids, mathematical equations, betting systems etc.
9.1 If you breach any provision of Htlne.com Terms and Conditions, we reserve the right not to open, suspend, close your Player Account, withhold payment of your winnings and apply such funds on account of any damages due by you.
9.2 You acknowledge that Htlne.com shall be the final decision-maker of whether you have violated our Terms and Conditions in a manner that result in your suspension or permanent barring from participation in our site.
The above Terms and Conditions can be updated from time to time. Please note, that the English version of these T&C has priority over any translation. Before using the Htlne.com website, please read Terms and Conditions carefully. The fact of using the website confirms your consent with the Terms and Conditions.
Our support team is available for you 24/7/365 on email support@htlne.com and Live chat. Good luck!
From December 5th to 9th, enjoy 12% cashback on your deposits — no wagering requirements! 💰
How it works: Simply deposit and play your favorite games, and on December 10th, we'll credit your account with 12% cashback based on your play during the promotion period.
Don't miss out on this limited-time offer to recover a portion of your losses and keep enjoying your favorite games! 🎮